the client seeks a VP of Revenue Cycle to provide strategic and operational leadership for system-wide coordination and optimization of the revenue cycle. The role leads the development, implementation, and maintenance of a comprehensive revenue cycle strategy to support the organization’s goals while promoting a culture of excellence, innovation, and continuous improvement. The VP will oversee core revenue cycle domains, including patient access, health information management, revenue integrity, patient financial services, and physician revenue cycle, and will navigate the complexities of a large, multi-location organization with matrixed responsibilities.
Responsibilities include developing and implementing a standardized revenue cycle program in collaboration with cross-functional teams such as contracting, information services, and compliance. The VP will provide leadership across patient access, health information management/coding, revenue integrity, the single business office, physician revenue cycle (including physician education and auditing of documentation and coding), and hospital patient financial services. The role will also oversee clinical research billing for both hospital and physician functions, ensure excellent service levels by defining and communicating performance expectations, develop and implement revenue cycle policies and procedures aligned with applicable federal, state, and local regulations, and collaborate on strategic pricing initiatives, contracting, and physician education as part of a contracting committee.
The VP will lead a team of direct reports and manage approximately 180 total FTEs across functional areas including patient access, health information management/coding, revenue integrity, patient financial services, physician revenue cycle, business office operations, physician education, clinical research billing, systems and analytics, clinical documentation improvement, and continuous improvement. The position is expected to foster continuous improvement using business analytics, project management, and revenue cycle training, and to drive process optimization. Qualifications include a bachelor’s degree in Business Administration, Healthcare Administration, or a related field (master’s degree preferred), at least 10 years of progressive revenue cycle management experience (preferably in an academic medical center or large healthcare system), demonstrated success in complex healthcare environments, strong regulatory and compliance knowledge, strong analytical and communication skills, and leadership experience, with change management experience expected and experience with unionized staff preferred.