The client is seeking a Service Director of Housing to lead the transformation of housing services in Sandwell. With over 27,000 homes under their management, the client is on a bold journey to modernize systems, refresh processes, and tackle challenges head-on. The ideal candidate will be a strategic and hands-on leader who thrives in complexity and is passionate about delivering for diverse communities.
The successful candidate will lead a committed team through rapid change, embedding new policies, securing safety data, and working closely with Members, the Regulator, and partners to deliver on commitments. They must have strong communication skills, the ability to engage with elected Members, and a track record of delivering results. The role requires someone who can modify mindsets, build momentum, and create a high-performing, resident-focused culture.
This is an opportunity to lead one of the most ambitious housing transformations in the country and make a real difference in the community. The client is looking for a leader with presence, clarity, and conviction to drive forward their improvement plan and ensure that services are safe, responsive, and future-ready. If you are ready to take on this challenge, the client wants to hear from you.