The position involves overseeing all aspects of tramway operations, including rostering, shift management, Health and Safety compliance, asset maintenance planning, and team performance. The successful candidate will be responsible for ensuring the smooth running of the trams, maintaining high team performance, and prioritizing customer experience on a daily basis. Reporting directly to the Chief Executive, this role requires strong leadership skills and the ability to effectively manage a team in a fast-paced environment.The ideal candidate will have a background in transportation or operations management, with a focus on safety and efficiency. Strong communication skills and the ability to problem-solve quickly are essential for success in this role. The successful candidate will play a key role in ensuring the success of the tramway operation and will have the opportunity to make a significant impact on the overall customer experience.