The client is seeking an IT Director to lead and oversee all aspects of IT services across multiple locations. This role will develop, maintain, and manage IT operations, including administration of enterprise email systems with a focus on strong security practices, and configuring and supporting cloud-based infrastructure components such as appliances, backup solutions, and network capabilities for wired and wireless environments.
The IT Director will manage end-user computing, including configuring and maintaining Windows PCs, overseeing help desk support, and coordinating hardware and software procurement. The position also involves maintaining and troubleshooting systems that interface with fabrication equipment such as plasma tables, laser cutters, and welders, as well as administering site-to-site and client VPN networks, device security, and ensuring compliance with organizational IT policies.
In addition, the role will support remote field offices by managing connectivity and related services, and will oversee servers and security enclave equipment, including security responsibilities for a CUI enclave. The IT Director will provide training for IT staff, maintain documentation for IT processes and configurations, and ensure IT support guidelines are followed, while using strong leadership, communication, analytical, and problem-solving skills to prioritize work, escalate issues as needed, and adjust processes as business expectations evolve; an Associate or Bachelor’s degree is preferred, and prior experience in IT systems administration is expected along with administrative experience with Microsoft Systems.