The client is seeking a Head of/Senior Manager Programmatic Audio Operations to lead operational excellence, platform development, and strategic growth for a large-scale audio advertising platform. Working with agencies, advertisers, DSPs, and premium content partners, the role supports programmatic advertising delivery across multiple markets and will help ensure the audio offering continues to evolve effectively.
Reporting into senior leadership, the position sits at the intersection of ad technology, product, operations, and partner management. Key responsibilities include owning end-to-end platform operations; improving workflows across campaign setup, delivery, and optimization; ensuring platform reliability, scalability, and efficiency; serving as the senior escalation point for technical and operational issues across internal teams, DSPs, and external partners; and supporting product and platform roadmap prioritization with technology and commercial stakeholders.
The role also translates partner and operational feedback into platform enhancements, supports launches of new products, integrations, and platform functionality, and drives adoption and operational excellence with DSPs and platform partners. Additional duties include overseeing onboarding, QA, troubleshooting, partner integrations, and operational governance such as reporting, reconciliation, and spend tracking, while collaborating closely with commercial, technical, product, and operations teams across international markets. The client expects strong experience in programmatic advertising and ad tech, deep familiarity with DSP/RTB workflows and advertising infrastructure, proven leadership in platform or product operations or ad operations, strong cross-functional stakeholder management, and strong analytical and problem-solving skills; experience in digital audio or streaming environments is advantageous.