The client is seeking a senior Head of Operations & Leasing to architect and scale operations and leasing infrastructure across a growing portfolio of build-to-rent communities. This is a high-impact role for a hands-on leader who can shape strategy, drive performance, and help deliver best-in-class resident experiences across multiple markets. The position involves evolving operations, leasing, and property management functions as the organization grows.
The client will build and lead operations, leasing, and property management across a residential portfolio, including designing scalable systems, reporting frameworks, and operational processes. Key responsibilities include hiring, developing, and overseeing on-site teams and third-party partners; developing and executing leasing strategies across pre-leasing, lease-up, and stabilization; establishing leasing policies and qualification standards; and monitoring performance metrics such as leasing velocity, absorption, and occupancy. The role also serves as a liaison between internal stakeholders and external partners, creates standardized operational playbooks, and supports budgeting, forecasting, and expense management, including transitions from project delivery to stabilized operations.
Qualifications include 7+ years of experience in property management, leasing, or real estate operations, with proven experience overseeing multiple residential communities or portfolios. The role is expected to demonstrate success leading lease-up and stabilization of new developments, along with strong leadership, communication, and organizational skills and exceptional financial acumen for budgeting and operational performance management. Experience working with real estate developers or property management organizations is expected, and familiarity with multiple housing models (such as market-rate, affordable, or student housing) is preferred; strong, solutions-oriented, entrepreneurial leadership is essential.