The General Manager, Customer, People and Safety will oversee the departments responsible for shaping the overall experience of customers, communities, partners, and staff at Waiti Waters. This role involves combining customer and communications, people and culture, and health and safety functions into one cohesive group to create a trusted, safe, and engaged organization. The ideal candidate will have a strong connection to the region and a passion for serving in the provision of essential infrastructure.The successful candidate will be responsible for leading initiatives that enhance the overall customer experience, foster a positive organizational culture, and ensure the safety of all stakeholders. They will need to have a deep understanding of the region, a strong sense of place, and a commitment to delivering high-quality services to the community. Overall, this role requires a strategic leader who can bring together various functions to create a cohesive and effective organization that meets the needs of customers, employees, and the community.