The client is seeking a Director of IT Systems for Sales & Marketing for a direct hire, permanent opportunity. This role is fully remote. The director will be responsible for translating sales and marketing business needs into technical solutions and for developing and executing IT strategies aligned to organizational sales and marketing goals.
The role will partner with leadership to identify opportunities that improve sales performance and marketing effectiveness. Key responsibilities include overseeing configuration, customization, and maintenance of Salesforce Sales Cloud and Marketing Cloud; ensuring system integrity, security, and compliance with healthcare regulations; and managing integrations between Salesforce and other enterprise systems and external data sources. The director will establish and enforce data standards across multiple Salesforce orgs and lead initiatives for data deduplication, normalization, and enrichment to enable accurate customer information and cross-business-unit visibility.
The director will develop a support strategy for Salesforce administration and development and drive project delivery for new features, enhancements, and system upgrades, including best practices for change management, testing, and deployment. The role is expected to leverage data analytics to provide actionable insights for leadership and field teams and to demonstrate the ability to lead cross-functional teams through complex projects. Qualifications include a bachelor’s degree in a relevant field (with a master’s preferred), substantial IT leadership experience with hands-on experience in Salesforce platforms, healthcare sales and marketing technology experience (preferably post-acute care), knowledge of healthcare compliance and data privacy, and expertise in Salesforce configuration, data governance, and API integration; travel up to 25% is expected.