The client is seeking a Director of IT Field Engineering for a full-time position in Parma, Ohio. The salary ranges from $120,000 to $170,000 with a certain percentage of travel required. The Director will lead a team of IT Field Engineering Managers who oversee the IT Field Engineers responsible for supporting various technology devices. The ideal candidate will have strong leadership skills, exceptional communication abilities, and experience in managing staff in a fast-growing environment.
The client offers 25 days of PTO, paid holidays, medical, dental, vision, and life insurance, as well as employee recognition and awards. The company has a laid-back culture with an open-door policy and provides opportunities for job security and advancement. The Director will be responsible for improving business processes, ensuring consistent customer service, and mentoring the team to optimize processes. Candidates with management experience related to field support and a track record of motivating staff are preferred.
Applicants should be organized multi-taskers who can prioritize effectively and handle frequent interruptions. A criminal background check is required, and experience in a school or education environment is a bonus. The Director of IT Field Engineering will play a crucial role in the client's growth and success, making a visible impact on the organization.