The Director of Data Analytics & Insights works closely with the National Director of Alumni Relations to support initiatives that advance aspects of the alumni strategy. This role is responsible for surfacing critical performance questions and translating data into actionable insights while fostering a data-driven culture. Collaboration with the centralized Research & Evaluation team is essential to align on metrics and share analytics best practices, contributing to organization-wide learning. The Director focuses on building a strong and connected alumni community, fostering engagement, and amplifying alumni impact through data storytelling and strategic insights.
Key responsibilities include managing and analyzing alumni engagement performance metrics, managing alumni constituent data, and ensuring adherence to data standards and policies. The Director is tasked with leading qualitative and quantitative research projects in collaboration with the R&E team and delivering compelling insight-driven narratives. The role also involves creating visualizations, presentations, and reports for internal and external stakeholders, and collaborating across functions to improve alumni data functionality and accessibility.
The Director acts as a strategic partner within the Alumni Relations team, applying data to enhance planning and execution and encouraging a culture of inquiry and learning. Essential qualifications include a passion for working with young adults, extensive experience in data analytics or program evaluation, and proficiency in data analysis tools such as SQL and platforms like Salesforce or Tableau. This role requires a strong understanding of statistical analysis and trend evaluation, with the ability to build capacity and promote data fluency within the team.