The client, a major European real estate group undergoing transformation, is seeking a Director of Client Real Estate for a key position focused on enhancing the client experience.
This role involves managing the operation of the real estate portfolio, including local management, service quality, and handling of complaints, as well as overseeing rental management and leading the Customer Relations Center.
The position requires leading multiple teams, some decentralized, with a strong emphasis on quality, modernization, and transformation to combine real estate performance with client satisfaction.
The ideal candidate will have a higher education background and at least 10 years of experience in the real estate sector, including managing large teams.
Experience in periods of transformation is essential, as the role demands agility and a desire to grow in a dynamic and demanding environment.
The client offers a significant platform with numerous projects and a strong focus on customer-oriented business practices, aiming to provide an engaging and fulfilling work experience for those eager to contribute to their vision.
The client is rapidly developing its Parisian subsidiary, which employs nearly 1,000 people, as part of its commitment to a strong customer quality strategy.
As they advance this initiative, they are diligently seeking a Director of Client Real Estate who can drive forward their goals with vigor and enthusiasm.
The client ensures confidentiality throughout the application process and warmly invites interested candidates to apply for further discussion and potential collaboration.