The client Development Operations Coordinator provides essential administrative and operational support to The client’s Development team. The role maintains accurate fundraising data, processes philanthropic gifts, supports donor acknowledgments and reporting, and ensures Development staff have timely, reliable information to manage donor relationships and fundraising activity. Reporting lines and broader coordination include partnering with internal external relations leaders to support team culture and coordinate department-level meetings and communications.
The Coordinator works extensively in Salesforce and other fundraising platforms to maintain strong data integrity. Responsibilities include processing philanthropic gifts and pledges accurately and promptly across multiple giving vehicles, maintaining complete and accurate gift, pledge, payment, and donor information in Salesforce, preparing acknowledgment letters and receipts, and maintaining pledge schedules. The role also records corporate matching and specialized gift types, produces regular gift reports and documentation, works with Finance to research and resolve gift discrepancies to support accurate reconciliation, and helps identify opportunities to improve gift processing, acknowledgment, and reconciliation workflows.
Additional duties include processing Development team invoices and expense documentation, maintaining accurate CRM data across donors, prospects, organizations, gifts, opportunities, contacts, and engagement records, and conducting routine data-quality reviews to address missing, duplicate, outdated, or inconsistent information. The Coordinator generates recurring and ad hoc fundraising reports and lists, monitors shared Development communications to ensure inquiries are routed appropriately, provides administrative support for department projects, and supports preliminary donor and prospect research as needed. The role also supports events and campaigns by creating and maintaining fundraising and event pages, ensuring campaign and participant information is accurate across platforms, producing progress reports, and supporting post-event or post-campaign data reconciliation.