The Chief Operating Officer will be responsible for overseeing the safe and efficient delivery of a large and high-profile transport operation in London. This includes managing operational performance, service delivery, workforce effectiveness, financial accountability, and continuous improvement. The COO will also lead major transformation programs, such as transitioning to zero emission operations and adopting new technologies. Reporting directly to the Chief Executive, the COO will play a crucial role in the executive team and will have a significant impact on the overall success of the organization.The ideal candidate for this role will have a strong background in operations management, with experience in leading large-scale transportation operations. They should have a track record of driving operational excellence, implementing innovative solutions, and managing complex transformation programs. The COO will need to possess strong leadership skills, strategic thinking abilities, and a passion for delivering high-quality services to customers. This is an exciting opportunity for a dynamic and experienced leader to make a significant impact on one of London's most prominent transport operations.