The Chief Operating Officer will play a crucial role in our client, focusing on operational excellence and strategic alignment. This position requires a seasoned professional with strong organizational and interpersonal skills, as well as a deep passion for the organization's mission. Reporting to the CEO, the COO will oversee day-to-day operations, work closely with the leadership team to implement strategic plans, lead and mentor staff members, and take on human resources and digital transformation responsibilities. The COO will also be tasked with breaking down silos, fostering collaboration, improving internal communications, and enhancing the organization's agility and responsiveness.The COO will have significant visibility with the Executive Committee of the Board of Directors and will be responsible for managing operations, implementing strategic plans, leading the team, overseeing human resources functions, and guiding digital transformation efforts. The COO will need to focus on breaking down silos, building trust and collaboration, ensuring clear expectations and mutual accountability, improving internal communications, and leveraging better information and systems to elevate the organization's impact. Overall, the COO will work to strengthen the headquarters team's agility and responsiveness, allowing the CEO to focus on external issues and stakeholders critical to the organization's mission and the people it serves.