The Chief Operating Officer (COO) position at BumaStemra involves leading a comprehensive transition program at the intersection of operations, IT, data, and supply chain management. The COO will have ultimate responsibility for Operations, IT, Data Management, and Change Management, with a focus on building a reliable, efficient, and future-proof operation. This role requires ensuring timely, accurate, and transparent service delivery to rights holders through robust IT systems, improved data quality, and a more integrated way of working.The COO will be responsible for connecting technology and operations, providing structure and direction, and ensuring effective adoption of new systems, processes, and working methods within the organization. With strategic insight and practical change management skills, the COO will work to build greater cohesion between teams and domains, strengthen collaboration and ownership, and provide direction for the responsible deployment of AI, digitalization, and process automation.