1 (800) 363-1207

FAQs/Contact Us

For concierge-level customer support, email or call us at:

United States: 1 (800) 363-1207
International: + (1) 212 398-2159

For the swiftest resolution of your BlueSteps inquiries, please review the FAQs:

About BlueSteps

BlueSteps is a premier career management service for senior executives. A service provided by the Association of Executive Search and Leadership Consultants, BlueSteps is the only service that gives you continual exposure to the leading retained search firms who are members of the AESC. With BlueSteps' unique connection, members can have their career details made exclusively available to executive search consultants looking for qualified executives for senior-level positions.

BlueSteps offers members career resources and tools designed to assist you with your ongoing career management. In addition to staying on the ‘radar screen’ of leading executive search firms, members have access to numerous tools and services they can use to progress their careers from one stage to the next, including:

  • A confidential profile that's searchable by over 8,000 executive search consultants
  • Access to hundreds of executive-level opportunities for which search firms are actively recruiting
  • An exclusive international directory that allows BlueSteps members to network with a targeted list of search consultants
  • Personalized career consultation with complimentary resume/CV review
  • A full archive of executive webinar recordings delivered by best-in-class thought leaders, career coaches and executive recruiters
  • The Career Resources Vault for white papers and research reports tailored to top executives

Your career information is exclusively accessible to retained executive search firms who are members of the AESC. Our strict confidentiality policy upheld by the firms ensures that your information will not be shared with any third parties.

BlueSteps members are senior executives earning at least US$100,000 (or country equivalent). The salary criteria is a benchmark for the type of experience and seniority our executive members possess. AESC executive search firms typically only handle searches that have a minimum first year compensation level of US$100,000 (or equivalent, except in non-profit board searches), so to ensure that we maintain a high caliber database of top executive talent, our service is exclusive to senior-level executives.

BlueSteps offers an Opportunities page which provides members access to a sample of the executive searches currently being handled by AESC Member Search firms. These firms conduct more than 90,000 senior-level executive searches each year; many of these searches are confidential and never publicly advertised on job boards. As a BlueSteps member, you have access to this list of 200-300 current open executive searches, including many that were exclusively posted directly to BlueSteps by AESC member search consultants. Since most executive searches are confidential, search consultants prefer to search the BlueSteps Database, rather than post an open search.

There are currently over 300 executive search firms registered with the AESC who are retained by organizations to fill senior level management or specialized professional positions. The criteria set for membership within the AESC ensures that only retained executive search firms that are in good standing within the executive search community are accepted into the Association. Member firms are also required to adhere to high professional standards as set within the AESC Code of Professional Practice and Standards of Excellence. These search firms use the BlueSteps database on a regular basis to source potential candidates for senior level positions across a broad range of industries and job functions world wide.

The Executive Search Firm Directory is an online directory of AESC member executive search firms. The directory lists more than 8,000 search professionals in over 70 countries worldwide and also provides information such as company profiles, contact details and lists of office locations for each firm. Members can use the directory to search for executive search firms and consultants by region, industry and function expertise or by firm name and consultant.

BlueSteps offers a confidential lifetime profile, complimentary resume/CV review, access to the International Executive Search Firm Directory, and hundreds of current job and board opportunities, starting at $289.00 (or regional equivilant), with additional Premium Services included in your first six months of membership. Please review our Membership Details page for more information.

If you decide that BlueSteps is not a suitable fit for you and you wish to cancel your membership, let us know within 10 days of registration for a full refund. Please click here to view our full Terms and Conditions.

About Registration

Not to worry, just contact our customer service team for help by emailing info@bluesteps.com or calling 1 (800) 363-1207 (in the United States) or + (1) 212 398-2159 (outside of the United States).

It takes approximately three minutes to fill in the registration information, career profile data and submit your resume/CV.

We strongly advise that you use MS Word document (.doc) as this upholds the original formatting when opened and is the predominantly used word processing package. Please ensure that your document does not have active Word password protection when you upload it as the database software will not be able to process it.

Please choose the closest option available. Our advanced search tool, as used by member search firms when conducting searches via the BlueSteps database, allows researchers to input key words and phrases within the candidate search criteria that will be matched against information found within both your profile AND resume/CV. Member firms have access to your full career data via the search tool.

Before you are prompted to enter your credit card details during the payment stage of registration you will see a field for entering your promo code. Enter your promo code here, and click Submit before entering your credit card details.

If you have begun the registration process on a prior occasion, your details will have been automatically saved, remaining inactive within our system. To complete your membership, log onto BlueSteps using the username (your email address) and password you entered when you previously registered. Once logged in, you will be directed to the registration area and prompted to complete your membership.

Please clear your Temporary Internet Files (TIFs) and ensure Cookies are enabled. To do this on Microsoft Internet Explorer:

1). In the Tools menu, click Internet Options.

2). Click on the General tab and under the Temporary Internet Files section, click Delete file.

3). On the Privacy tab, move the slider to the bottom so that it reads Accept all cookies.

4). Click OK at the bottom of the task bar.

If during registration the website appears frozen or 'stuck' please log out and close down your browser window. Begin the process again, remembering to enter your username and password in the Already Registered box in the left hand menu bar. Is you are still experiencing issues, please email info@bluesteps.com for assistance.

Please try entering your details again ensuring that the credit card number is entered without any spaces or dashes between groups of numbers. Check that the expiration date is correct. Only click the submit button once - and be patient while your card is processed.

Please note that BlueSteps.com accepts American Express, Master Card and Visa.

If your card information is rejected again this may be due to a problem with the credit card server. In this case we can process the payment manually and activate your account. Please call 212 398 9556 Ext. 247 or email info@bluesteps.com with your contact details so that a customer service representitive can reach out to you.