FAQs/Contact Us

For individual customer support, email or call us at:

United States: 1 (800) 363-1207
International: + (1) 212 398-2159

For swift resolution of your BlueSteps inquiries, please review the FAQs:

About BlueSteps

BlueSteps is a premier career management service for senior executives. A service provided by the Association of Executive Search and Leadership Consultants, BlueSteps is the only service that gives you continual exposure to the leading retained search firms who are members of the AESC. With BlueSteps' unique connection, members can have their career details made exclusively available to executive search consultants looking for qualified executives for senior-level positions.

BlueSteps helps busy executives manage their careers, track their goals and stay visible to the right recruiters. To accomplish this, BlueSteps offers its members career management tools stuch as:

  • A confidential profile that's searchable by over 9,000+ executive search consultants
  • A personalized career consultation with complimentary resume/CV review
  • An exclusive international directory that allows BlueSteps members to find and network with a targeted list of search consultants
  • Access to hundreds of executive-level opportunities for which search firms are actively recruiting
  • A full archive of executive webinar recordings delivered by best-in-class thought leaders, career coaches and executive recruiters
  • The Executive Search Insights Vault for white papers and research reports tailored to top executives

Your career information is exclusively accessible to retained executive search and leadership consulting firms who are members of the AESC. Members of AESC are committed to the highest professional practices, acting in the best interests of their clients, candidates and the community-at-large. Learn more about the AESC member Code of Professional Practice or click here to view the AESC's Candidate Bill of Rights. BlueSteps also has a strict confidentiality policy upheld by the firms to ensure that your information will not be shared with any third parties.

BlueSteps offers members access to our Opportunities page which lists hundreds of executive opportunities, many that are shared with BlueSteps exclusively by AESC member executive search firms. These firms conduct more than 80,000 senior-level executive searches each year. The searches conducted by AESC member firms are typically confidential and never publicly advertised on job boards. Since most executive searches are confidential, search consultants prefer to search the BlueSteps Database, rather than post an open search to find prospective candidates.

AESC Members represent the highest quality firms and are located in over 1,200 offices in 70+ countries. Membership is highly selective and firms commit to high professional standards as set within the AESC's Code of Professional Practice. Clients retain AESC Members to serve as trusted advisors, filling senior level management or specialized professional positions. AESC Members use the BlueSteps database to source potential candidates across a broad range of industries and job functions worldwide.

The International Executive Search Directory is available to BlueSteps Premium Services members. The Directory contains comprehensive and detailed information about AESC member firms and executive search consultants such as company profiles and contact details and consultants by region, industry and function expertise. BlueSteps members can then connect with executive search consultants using information in the database.

BlueSteps core membership is a lifetime benefit and costs USD$289.00 (or regional equivalent). Additional Premium Services are included for your first six months of membership, then renew on an annual basis. For more details about core membership and Premium Service benefits please review our Membership Details page.

If you wish to cancel your membership, please let us know within 10 days of registration for a full refund. Please click here to view our full Terms and Conditions.

About Registration

BlueSteps members are senior executives, director level through the C-suite, earning at least US $150,000 (or country equivalent). The salary criteria is a benchmark for the type of experience and seniority our executive members possess. AESC executive search firms typically only handle searches that have a minimum first year compensation level of US $150,000 (or equivalent, except in non-profit board searches), so to ensure that we maintain a high caliber database of top executive talent, our service is exclusive to senior-level executives..

Please contact our customer service team for help by emailing info@bluesteps.com or calling 1 (800) 363-1207 (in the United States) or + (1) 212 398-2159 (outside of the United States). Office hours are 9m-5pm EST Monday-Friday.

It takes approximately three minutes to fill in the registration information, career profile data and submit your resume/CV.

All uploaded documents are automatically converted to PDF. If you run into complications with the upload process, please contact our customer service team for help by emailing info@bluesteps.com or calling 1 (800) 363-1207 (in the United States) or + (1) 212 398-2159 (outside of the United States). Office hours are 9pm-5pm EST Monday-Friday.

Please choose the closest option available. Our advanced search tool, as used by member search firms when conducting searches via the BlueSteps database, allows researchers to input key words and phrases within the candidate search criteria that will be matched against information found within both your profile AND resume/CV. Member firms have access to your full career data via the search tool.

Before you are prompted to enter your credit card details during the payment stage of registration you will see an "Enter Promo Code" link under the shopping cart. Click this link to enter your promo code, then click Submit before entering your credit card details.

Please clear your Temporary Internet Files and ensure Cookies are enabled. Try performing a hard refresh (CTRL + F5). If this does not resolve the issue, please contact our customer service team by emailing info@bluesteps.com or calling 1 (800) 363-1207 (in the United States) or + (1) 212 398-2159 (outside of the United States). Office hours are 9pm-5pm EST Monday-Friday.

Please try entering your details again, ensuring that the credit card number is entered without any spaces or dashes between groups of numbers. Double check that the expiration date and CVV are correct. Only click the submit button once; please be patient while your card is processed to prevent double charges.

Please note that BlueSteps.com accepts American Express, Master Card, and Visa as well as PayPal. American Express purchases must be in USD.

If your card information is rejected again this may be due to a problem with the credit card provider. We suggest calling the number on the back of the card for support. Alternatively, we can attempt to process the payment manually. Please contact our customer service team for help by emailing info@bluesteps.com or calling 1 (800) 363-1207 (in the United States) or + (1) 212 398-2159 (outside of the United States). Office hours are 9m-5pm EST Monday-Friday.