Amy Turner is a partner in Heidrick & Struggles' London and Los Angeles offices and a member of the Culture Shaping Practice. She has more than 25 years of experience leading businesses to achieve their strategies and goals through high-performance culture shaping. Amy is highly skilled in organization design, strategy development, change management, team development, executive development, and executive coaching. Experience Amy's work is driven by a deep personal belief that creating a healthy, high-performance culture is critical to achieving business success and competitive advantage. Since joining Senn Delaney, Amy has provided consultancy support to and led a number of culture-shaping programs with clients in a wide variety of private and public industry sectors, including pharmaceuticals, healthcare, automotive, energy, oil and gas, food and beverage, education, and telecommunications. She has many years of global experience leading major organizational change programs, including culture transformation, business re-engineering, operational excellence, and HR re-engineering. Amy started her career as a human resources professional, where she developed a passion for all aspects of organizational design and development. She has held a number of senior leadership positions, supporting companies through two significant mergers and a series of acquisitions. The focus of her work in those was to help these organizations to deliver customer value in a sustainable way by focusing on several key areas, including developing a strong understanding of the customer and all other key stakeholders, creating and nurturing a high-performance culture, operation of efficient and effective business processes, understanding and effective use of practical operational excellence tools, and creating business success in a global environment through nurturing both a global and local mind-set. Education University of Aston, Birmingham, BS in Managerial and Administrative Studies