The Senior Director, Operations will be responsible for developing and implementing operational strategies to ensure the efficient and effective delivery of services to homeless individuals in the Lower Mainland. They will work closely with the Executive Director to align operational goals with the organization's mission and values, while also overseeing day-to-day operations and managing a team of staff members.The successful candidate will have a strong background in operations management, with experience in developing and implementing strategies to improve service delivery and organizational efficiency. They will also possess excellent leadership and communication skills, with the ability to foster a culture of respect and compassion within the organization. The Senior Director, Operations will play a key role in driving operational excellence and ensuring the organization's continued success in supporting homeless individuals in the community.