The Senior Director of Human Resources at a privately held international operator of consumer services/retail locations reports directly to the CEO and oversees a team of four. This role is responsible for managing all aspects of HR, including talent acquisition and development, employee relations, organizational design, compensation and benefits, leadership pipeline, human capital reporting, and regulatory compliance. Specific duties include optimizing recruitment for center staff, collaborating with senior leadership to support enterprise goals, and partnering with operations across all levels of the organization.
The ideal candidate for this position will have a strong background in HR, with expertise in talent acquisition, employee relations, and regulatory compliance. They must be able to effectively collaborate with senior leadership and demonstrate expert practice to support the client's financial and growth targets. The Senior Director of HR will play a key role in ensuring that the right people are in the right positions at the right time, and will be responsible for representing the HR function at the highest levels of the organization.