The IT Director position at our client requires a customer-focused leader to drive the transformation and improvement of the IT infrastructure landscape. The client is a high-profile organization that needs to modernize its legacy technology stack while enhancing performance and availability of core IT systems. This role involves overseeing all IT operations at the client, planning and executing a technology refresh, and ensuring customer satisfaction for 25,000 mission-critical IT users. The Director of IT will be responsible for on-site infrastructure, networks, and services, working closely with users to build relationships and make IT engagement seamless.
The successful candidate will be a senior leader with a strong background in IT infrastructure and networks, capable of managing complex projects and driving change within a large organization. They will have accountability for all IT operations at the client, ensuring that systems are reliable, secure, and meet the needs of users. This role presents a significant challenge but also an opportunity to make a real impact on the delivery of healthcare services through technology. The ideal candidate will be able to balance strategic planning with hands-on operational management, working collaboratively with stakeholders to achieve the client's IT objectives.