The Head of Shared Service Center will be responsible for setting the strategic direction of the center to align with the client's global organizational goals. They will oversee the delivery of services across multiple functions, focusing on quality, efficiency, and continuous improvement. The successful candidate will lead and develop a diverse team to achieve high levels of engagement and performance, while also building strong relationships with global and regional stakeholders to ensure the center meets evolving business needs.
In addition to managing day-to-day operations, the Head of Shared Service Center will be tasked with identifying opportunities to optimize processes and implementing digital transformation initiatives. The ideal candidate will be an experienced and visionary leader with a track record of success in a similar role. This is an exciting opportunity to lead a mid-sized, multi-functional shared services hub with several hundred professionals and make a significant impact on the client's global operations.