The Military Division is seeking a Field Service Engineer for a client in Washington DC. This role involves approximately 20% regional travel with overnight stays. The ideal candidate must have an electrical/electronics background, knowledge of multimeters, and basic IT skills including understanding IP addresses, servers, routers, and switches. Strong mechanical knowledge is also beneficial, as a multi-craft Ramsey Test will be administered. U.S. military experience is highly preferred for this position.
As a Field Service Engineer, you will play a key role in the client's customer-focused business model, requiring strong customer service skills. Responsibilities include delivering exemplary customer service in the field, becoming proficient in servicing all client systems, troubleshooting and repairing commercial system installations, and coordinating with on-site contractors and facility managers to ensure proper system installation. The focus will be on lifecycle product servicing, making this an essential role in maintaining customer satisfaction and system functionality.